IImportant, especially regarding COVID-19: Clothing must be delivered clean and washed. Only then we can proceed to check if the items are suitable for (re)selling.
SELL YOUR CLOTHES TROUGH DE RUILHOEK
You can bring in your own clothes to sell at the Ruilhoek. Below are some guidelines regarding the process. Click here for a more detailed description of our submission rules. By submitting you agree to our terms and conditions and method.
If you have any questions, please do not hesitate to contact us!
During opening hours, you can bring in clothing without an appointment until 5 p.m., with the exception of special events such as the Super Sale Sunday.
To register you in our customer database, we use a minimum of seven items for the first time that are suitable for sale. Once you are in our database, no minimum number of pieces will be asked for the next time you enter.
We apply a strict selection. The clothes must be clean, ironed and look presentable. That means no stains, holes or other forms of wear. The more representative, the faster an item will sell.
The items are preferably from higher quality brands and not older than two years, so that they fit the current fashion image. Please note that our criteria are guidelines and the fashion image changes every day. We always reserve the right to refuse clothing.
We select items by season: Fall – August to September, Winter – October to January, Spring – February to April, Summer – May to July.
De Ruilhoek is not liable for loss or damage.
ADAPTED PROCEDURES CONCERNING COVID-19:
We use a separate submission desk. This is immediately to the right upon entry. Here you can hand in the bags with consignment articles.
- Do you want to donate the items that are not suitable for sale to charity? Then we ask you to sign a form. We will check the bags you have handed in at a later time.
- Would you like to take back the items that are not suitable? Then we will check the items immediately. This may take a while. To avoid hand-to-hand contact and pressure at the counter, we ask you to shop in the meantime. If you’d rather come back later that same day, that’s fine too. Please let us know when you plan to pick up the unselected items. Please note, the items must be collected on the same day before 6:00 PM! At the end of the day, we donate items that have not been collected to charity. When handing over the bags, we ask you to sign a form in which you consent to this.
For shopping: we still keep 1.5 meters away and have significantly increased the walking space for that. We limit the number of customers in the store by means of a limited number of available baskets. To shop, we ask you to grab a basket upon arrival. If you have a cold or other corona related symptoms, stay at home and visit our online shop!